Privacy Policy

This privacy policy explains how Kyoto Silk Crafts collects, uses, and protects the personal data you provide when you use our site or interact with our online platform. Kyoto Silk Crafts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this service, then you can be assured that it will only be used in accordance with this privacy statement.

We are Kyoto Silk Crafts, located at 112 Omiya-dori, Kamigyo-ku, Kyoto, Kyoto Prefecture, 602-8471, Japan. We are the data controller responsible for processing your personal data through our site.

We may collect various types of information when you visit our site, place an order, subscribe to a newsletter, fill out a form, or interact with our services. This information may include details you provide directly, such as your name, postal address, payment information, and any other details necessary to process your orders or respond to your inquiries. We may also collect information automatically as you navigate through the site, which may include your IP address, browser type, operating system, referral URLs, and information about your usage of the site.

We collect and process your personal data for several purposes, including:
To process transactions and fulfill your orders for goods and services.
To provide and maintain our service.
To improve our website and offer you a better user experience.
To send periodic emails regarding your order or other products and services if you have opted in to receive such communications.
To respond to your inquiries, questions, and requests.
To comply with legal obligations.
To protect the security and integrity of our service.

The legal basis for processing your personal data depends on the specific context in which we collect it. We may process your data because:
We need to perform a contract with you (for example, processing your order).
You have given us explicit consent to do so.
The processing is in our legitimate interests (and not overridden by your data protection interests).
We need to comply with the law.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except as necessary to provide the services you have requested (e.g., shipping companies for order delivery) or when required by law. We may share data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and process it in accordance with applicable data protection laws.

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

Under applicable data protection laws, you have rights regarding your personal data. These rights may include:
The right to access the personal data we hold about you.
The right to request correction of inaccurate personal data.
The right to request erasure of your personal data under certain conditions.
The right to object to the processing of your personal data.
The right to request restriction of processing of your personal data.
The right to data portability.
The right to withdraw consent at any time where we rely on your consent to process your personal data.
The right to complain to a supervisory authority.

To exercise any of these rights, please contact us in writing by postal mail at the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings.

Our site may contain links to other websites. Please note that we do not have any control over those other websites. We are not responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this privacy policy.

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this privacy policy periodically for any updates.

If you have any questions regarding this privacy policy or your personal data, please contact us by postal mail at:
Kyoto Silk Crafts
112 Omiya-dori, Kamigyo-ku,
Kyoto, Kyoto Prefecture,
602-8471
Japan